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What we do

At Miralok Africa, we focus on building real systems that create measurable progress.

Below are examples of how we have helped organizations streamline operations, strengthen partnerships, and move toward more sustainable growth.

We Build Work That Moves

Our work is not just technical — it is operational, strategic, and collaborative. If your organization needs to scale efficiently, operate with discipline, and grow sustainably. Let’s build together.

Mobility & Asset Financing Company

Focus: Streamlining rider onboarding, fleet tracking, and repayment management

What We Delivered:

  • A centralized digital fleet management dashboard
  • Automated payment tracking workflows
  • Rider onboarding + document verification process
  • Daily operations monitoring framework

Impact:

Reduced administrative workload by 45% and improved repayment visibility across all active fleet units.

Fleet Operator & Insurer Partnership

Focus: Standardizing accident, claim, and repair workflows

What We Delivered:

  • Claims handling SOPs
  • Emergency response procedure
  • Communication and reporting templates
  • Repair and replacement escalation structure

Impact:

Cut claim resolution time by 50% and reduced disputes significantly between insurer, operator, and rider.

Independent Rider Support Program

Focus: Scaling rider acquisition and onboarding

What We Delivered:

  • Recruitment pipeline structure
  • Screening and qualification criteria
  • Field support and training program
  • Partnerships with service providers and riding platforms

Impact:

Tripled rider acquisition while maintaining quality and repayment discipline.

Growing SME seeking digital operational control

Focus: Removing spreadsheet chaos and manual data entry

What We Delivered:

  • Process mapping and redesign
  • Custom workflow automation
  • Data validation + reporting structures

Impact:

Improved decision-making speed and drastically reduced errors and duplicated work.

Mobility + Financial Services Collaboration

Focus: Building a shared-value business relationship

What We Delivered:

  • Partnership terms and operational alignment
  • Service-level and risk-sharing models
  • Ongoing coordination support

Impact:

Launched a working partnership framework that could scale across multiple regions.